Terms & Conditions
By visiting skcollection.ge, you are asked to familiarize yourself with this Privacy Policy. It may be changed or updated from time to time, so we encourage you to review it periodically. A user who voluntarily provides personal information to skcollection.ge authorizes us to store and process that data for the purposes described below. This policy is based on the Law of Georgia “On Personal Data Protection” and is an integral, mutually binding part of the terms of using this website.
Purchase
If you wish to purchase a product or service made available through the site (a “Purchase”), you may be required to provide information relevant to your purchase, including your card number, its expiration date, your billing address and the shipping address required to fulfil the order. You represent and warrant that you have the legal right to use any card or other payment method used in connection with a Purchase, and that the information you provide is true, correct and complete.
To process payments, we use a third-party payment service provider (bank/card processor). By providing your payment information, you authorize us to share it with that provider, subject to this policy. We reserve the right to refuse or cancel an order at any time for reasons including product or service unavailability, errors in the product description or price, errors in your order, or suspected fraud or an unauthorized or illegal transaction.
Order Cancellation, Refunds & Returns
To cancel an order or request a refund, please see our Return Policy.
Accounts
When you create an account on our site, you confirm that the information you provide is accurate, complete and current. Incomplete or outdated information may result in immediate cancellation of your account. You are responsible for keeping your account and password confidential, and for all activity that occurs under your account. You must notify us immediately of any breach of security or unauthorized use of your account. We reserve the right to refuse service, remove or edit content, or suspend orders at our discretion.
Definitions
- skcollection.ge (“we”, “our”, “the website”)
- LTD “SK COLLECTION”, identification code 448057423, registered at Georgia, Khulo, Tsintsqalashvilebi, 1st lane II, N13.
- Personal data
- Any information related to an identified or identifiable natural person.
- Data processing
- Any action performed on data using automatic, semi-automatic or non-automatic means.
- Data subject (user)
- Any natural person about whom data is processed.
- User's consent
- Expressed agreement to this document and to the processing of the user's personal data.
- Third party
- Any natural or legal person, or public institution.
- Direct marketing
- Offering goods and services by mail, phone, e-mail or other means of telecommunication.
Consent
Using the skcollection.ge website constitutes the user's consent to this Privacy Policy. The user grants skcollection.ge the right to process, store and use the personal information they provide, for the purposes of service provision, in line with applicable legislation.
Basis of Data Processing
skcollection.ge will process the user's personal data if:
- The user has given consent.
- Processing is required for skcollection.ge to fulfil its legal obligations.
- Processing is necessary to provide services to the user.
Purpose of Processing the User's Personal Data
- Improving the quality of skcollection.ge's service
- Duly fulfilling skcollection.ge's legal obligations
- Handling claims made by the user
- Monitoring activity identified by the user on the website
- Notifying users of updates to skcollection.ge
- Effective communication with the customer
- Collecting user feedback
- Testing new features introduced by skcollection.ge
- Announcing new products and news on the website
- Determining which user groups should receive certain news
- Marketing and related activities
- Providing information on purchases made by the user
- Receiving information from an authorized third party regarding the user's fulfilment of monetary obligations
- Preventing improper use of the skcollection.ge system
- Preventing crimes under the Criminal Code of Georgia
- Reporting to competent state bodies where required
- Protecting our legal interests
- Any other legitimate purpose granted to skcollection.ge under Georgian personal data protection law
User Rights
The user has the right to request from skcollection.ge information regarding:
- Which of their data is processed by skcollection.ge
- The purpose of that processing
- The legal basis for processing
- How the data was collected
- To whom the data was provided, and the basis and purpose of providing it
At the user's request, skcollection.ge will correct, update, add to, block, delete or destroy their data if it is incomplete, inaccurate, outdated, or was collected or processed in violation of the law. The user may contact the State Inspector's Office or the court if their rights under Georgian personal data protection law are violated, and may withdraw their consent and request that processing stop and/or their data be destroyed, at any time.
User Obligations
The user must provide skcollection.ge with complete and correct information about themselves in order to receive service, and must keep that information updated if it changes.
Call Centre
To improve the quality of our service, resolve issues, gather feedback and maintain security, incoming and outgoing calls may be recorded, stored and processed.
Minors
skcollection.ge cannot verify the truthfulness of information a user provides, including their age. If we learn that a registered user is a minor and does not have their legal representative's consent to use the website, we may disregard the information they provided. If you become aware of such a case, please let us know.
Who We Share User Data With
We share personal data with partner courier companies to deliver purchased products to the address the user specifies — namely order details, name, address and contact number, used only for delivery. Data may also be shared where required by Georgian law, for the detection, investigation or prevention of crime.
We may use a user's name and e-mail address for direct marketing based on their interests — to offer relevant products, services or updates by e-mail, postal address or phone — and may share that information with third parties who provide advertising services to us under contract. Beyond the cases above, skcollection.ge will only share personal information with third parties where required by Georgian law.
Stopping Direct Marketing
You may ask skcollection.ge to stop direct marketing communications at any time by contacting us at ltd.skcollection@gmail.com. This does not stop other communications related to your account or orders, and does not affect our other services.
Log Files & Cookies
Like other websites, skcollection.ge uses standard log files and cookies to store information about user behaviour and improve service quality, including:
- IP address
- Device type and browser
- Time, date and duration of the visit
- The platform the user arrived from
- Actions taken on the website, such as which products were viewed
This information does not by itself identify a specific user and is used to analyze trends, manage the website, produce statistics, understand user behaviour, and develop and evaluate marketing activity. When you first use the website you can accept cookies; continuing to use the site after being notified is treated as consent. Cookie settings can be changed in your browser at any time.
How We Receive Data
- When a user fills out a registration form on the website
- Through communication by phone or e-mail
- Through use of the skcollection.ge website and chat
What Data Is Processed
When registering, the user provides:
- Mobile number
- E-mail address
- Delivery address
- Full name
- A password for the account
This information is required to register — without it, registration is not possible. After selecting products, the user is directed to the bank's secure payment page to enter their card details and confirm the transfer. skcollection.ge does not have access to the user's bank card data — we only receive confirmation that payment was made.
Data Retention
skcollection.ge is responsible for the confidentiality and security of the user's personal data, and stores it only for as long as necessary to achieve the purpose set out in this policy and required by law.
Security
Protecting the confidential information users provide is important to skcollection.ge. A user's profile is only accessible via the username and password they choose — please do not share this information with third parties; skcollection.ge is not responsible if you do. We take reasonable measures to protect user data, but cannot guarantee against unlawful access to our servers by third parties and are not responsible for such acts.
Third-Party Websites
skcollection.ge is not responsible for other websites that may be linked from our site. Their privacy policies may differ from ours — please review the terms of any external site before using it.
Changes & Additions
This document may be changed or updated. Where changes are made, users will be notified personally or via publication on the website. Changes take effect once published or sent, and continued use of the website after that point is treated as acceptance of the amended terms.
Contact Us
For questions about this Privacy Policy, contact us at ltd.skcollection@gmail.com.